Privacy Policy
Last updated: May 2026 · Effective immediately
1. Who We Are
Savant Lubrication Technology (Guangdong) Co., Ltd. ("Savant Lube", "we", "us") operates the website savantlube.com.
We are committed to protecting your personal data and respecting your privacy in compliance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. What Data We Collect
We may collect and process the following categories of personal data:
- Identity & Contact Data — Your name, email, phone, company, and country when you submit our contact form.
- Business Data — Target market, estimated annual volume, and inquiry type you voluntarily provide.
- Technical Data — IP address, browser type, time zone, operating system, collected automatically.
- Usage Data — Pages visited and navigation patterns, via cookies (see Section 5).
3. How We Use Your Data
- Respond to your inquiries and provide product information, pricing, and samples.
- Communicate about orders, shipments, and after-sales support.
- Improve our website and services based on usage analytics.
- Comply with legal and regulatory obligations.
We do NOT sell, rent, or trade your personal data to third parties.
4. Legal Basis for Processing (GDPR)
When you submit a contact form or set cookie preferences.
To respond to your business inquiries and improve our website.
To comply with applicable laws and regulations.
5. Cookies
Session, CSRF, language — required for the site to function. Cannot be disabled.
Anonymous usage data to help us improve. Only set with your consent via our cookie banner.
For measuring advertising effectiveness. Only set with your explicit consent.
You can manage your cookie preferences at any time by clearing your browser cookies — the consent banner will reappear.
6. Data Sharing & Third Parties
We may share your data with trusted third-party service providers who help us operate our website and business:
7. Data Retention
Contact form submissions after last communication
Anonymous usage data (analytics)
Legal compliance records
8. Your GDPR Rights
If you are in the EEA, you have the following rights:
We respond to all requests within 30 days.
9. Data Security
We implement appropriate technical and organizational measures including SSL/TLS encryption, access controls, and regular security reviews to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
10. Contact Us
Questions About Your Data?
We take your privacy seriously. Reach out if you have any questions or wish to exercise your GDPR rights.