Frequently Asked Questions

MOQ depends on product type, packaging spec, and whether OEM/private label is required. Please send your target product and packaging request, and we will provide a clear MOQ proposal.

In many cases, mixed-grade loading can be arranged. The final plan depends on packaging format, order quantity, and destination logistics constraints.

Yes. We support OEM/private label projects, including formula matching, packaging options, and label customization, subject to project scope and compliance requirements.

Yes. We can support label and carton adaptation based on your brand guidelines and local market requirements. Final files should be approved before mass production.

Lead time varies by product, packaging, and order volume. For repeat items, production is usually faster than new OEM projects. Please confirm your SKU list and target ETA for an accurate schedule.

We ship to many regions worldwide. Shipping feasibility depends on destination policy, product classification, and current logistics conditions. Please share destination port/country for confirmation.

Common terms such as EXW, FOB, CFR, and CIF can be discussed. Final trade term depends on order details, destination, and logistics arrangement.

Typical methods include T/T bank transfer. Other options may be discussed based on order size, cooperation stage, and risk control policy.

Payment terms are quoted case by case according to product type, order amount, and delivery plan. We will provide the confirmed terms in the proforma invoice.

Sample policy depends on product type, requested volume, and destination. In some cases, sample cost and freight may be charged or offset in later formal orders.

We can provide products formulated for specific standard requirements according to application needs. Please confirm target standard and market for precise recommendation.

Yes. Relevant technical and safety documents can be provided according to the product and destination compliance requirements.